Where are you located and where do you ship?admin2023-09-25T21:52:46+00:00
We are located in Ontario, Canada and ship to Canada and the USA. Please note that any duties and/or fees associated with shipping to the USA is the responsibility of the purchaser.
How much is shipping? Are there Duties?admin2023-09-25T21:53:09+00:00
We strive to use the most economical shipping methods for each order. Smaller parcels may qualify for Lettermail while larger or heavier parcels will ship using parcel rates. Any duties and/or fees associated with shipping to the USA is the responsibility of the purchaser.
What shipping providers do you use and will I be able to track my order?admin2023-09-25T21:53:16+00:00
We use Canada Post and USPS for all our shipments and a tracking number (for parcel rate shipments only) will be emailed to you as the shipping label is created for your order.
I have an issue with my product. How do I proceed?admin2024-01-18T15:00:58+00:00
We’re sorry to hear that! Please CLICK HERE to contact us.